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Terms & conditions

Terms & Conditions

A valid credit or debit card is required to hold and book all reservations. Cash and all major credit cards are accepted as forms of payment. All online reservations will be confirmed via email.

Mr. Chauffeur requires at least 48 hours in advance for all cancellations in order to prevent any charges. If a cancellation is made within 48 hours of the scheduled pick-up, the full amount of the agreed service price will be charged to the authorized credit or debit card.

No charges will be made as a result of cancelled or delayed flights due to airline technicalities; however, Mr. Chauffeur asks that all guests contact 970-401-0821 as soon as possible to communicate such cancellations or delays of flights.

A “no call”, “no show” will result in the full amount of the agreed service price to be charged to the authorized card. “no call”, “no show” will be considered so when there is no contact from the guest 45 minutes after their flight has landed.

For the Eagle County Jet Center arrivals: we will wait up to 15 minutes for free, any additional wait time will be charged at a rate of $160/hour.

For Airport Pickups, the first 45 minutes of wait time are free ,a prorated hourly rate will apply.

For Private Residence/Hotel Pickups, the first 15 minutes of wait time for free, a prorated hourly rate will apply.

If a round trip reservation is booked online or via phone and confirmed, once the first half of the trip is completed, we will not offer refunds for the second half, or return trip. The 48 hour cancellation policy still holds true for this reservation before the first half is completed.

Child safety seats are available by request. Please indicate your needs for child seats, plus the sizes and ages of all children at the time of reservation.

Mr. Chauffeur is not responsible for acts of mother nature, including but not limited to: snowstorms, icy roads, hail, rock slides  or rain. Mr. Chauffeur is not responsible for any traffic or road conditions. Regarding the disclaimers above, Mr. Chauffeur guarantees the safest of driving and the timeliest of arrivals possible.

In the event of damage to the vehicle, other vehicles, or vomit sickness, Mr. Chauffeur reserves the right to charge the amount of repairs or cleaning in the full amount to the guest.

Custom rides with alternate pickup and drop-off locations are available upon request. Please contact Mr. Chauffeur by email or phone to schedule a custom ride.

All reservations are subject to availability.


The specific vehicle used for each transfer will be subject to availability.

Hourly rates apply for additional pickups, stops, and wait time: $160/hour per vehicle.

A standard 20% chauffeur’s gratuity will automatically be added to all fares.

An early morning fee of 10% of the total fare cost will be added to all rides between the hours of 10:30PM and 6AM.

Rates are valid for online and phone reservations only. Booking fees may apply if secured through a third party.

For all guests traveling via private jet through Eagle Airport (EGE), a $50 gate entrance fee will be added.

PETS NOT ALLOWED WITHOUT TRAVEL CRATE.

Please note that during the busy holiday season, spring break, weather conditions, prices may vary. Please inquire about details.

Rides will not be guaranteed without credit card authorization. The terms and conditions stated in this Privacy Policy are legally binding for all users. Any use of this site indicates your consent to our use of information as indicated by this Privacy Policy and your agreement with the terms and conditions herein. If you do not agree with this Privacy Policy, please do not use this site or participate in the features, activities and services that require you to provide your personal information.

This site does not provide services or sell products to children under the age of 18. If you are under 18 years of age, you may use this site only with the involvement of a parent or guardian.

Credit card information:
Mr. Chauffeur will only store the following personal identifiable information of users who submit a contract form with www.mrchauffeurcolorado.com, physical address and billing address, phone number and e-mail address. No other personal identifiable information will be stored or shared with any third party.

We treat all information you give to us as strictly confidential. We will never give our clients information to anyone without the client’s written consent. Mr. Chauffeur takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction on potentially personal information.

Feedback or testimonials:
Any testimonials or feedback that you provide to us will be utilized to improve the services we provide on the www.mrchauffeurcolorado.com website. In addition, we may use testimonials in our marketing materials without including any personal information.

Refunds:
All sales with Mr. Chauffeur are final. We do not offer monetary refunds of any kind.

TESTIMONIALS

I used a private shuttle from Denver to Red Rocks Amphitheatre and honestly, it made the whole night way easier. No stress with parking or traffic, super smooth ride, and getting back after the show was effortless.

03.04.2026

We did couple local rides with Mr.Chauffeur: Denver to Red Rocks, to the concerts, and had a reliable and comfortable experience. Thank you guys for taking so good care of our family.

27.07.2025

This past Thanksgiving had a ride with this company from Denver airport to Breckenridge resort.The driver was on time for a pick up.The car was nice and clean. Smooth, leisure ride.The person on the phone was very polite and helpful. The price was competitive. Overall satisfied with my experience with these guys.

24.12.2024

Great company, we used shuttle to red rocks a few times already. Good people running business, easy communication, fun drivers.

31.10.2024

We recently visited the Beaver Creek/ Vail area, Mr. Chauffeur made our trip easy and stress free. Niko was a wonderful driver, gave great tips and fun to talk to. We were always on time and he made things simple. This is the best car service I have used and I would recommend this company to everyone I know.

09.08.2023

My trip with Mr. Chauffeur was from Denver airport to Vail. They are very professional, arrived on time and the cars are super clean. I definitely recommend them.

17.11.2021

I did a trip from Denver airport to Vail. The service was excellent and my driver, Max, was incredibly professional. I have been with many chauffeur companies in my time and travels throughout the US and Colorado but I can easily say this was my favourite trip I've had. Communication before and during pickup was excellent so I didn't feel lost at all after arriving. Hands down, the best car service I have had.

05.01.2020

My family and I have used Mr Chauffeur multiple times to get to Vail and Beaver Creek from Denver airport during our ski trips to Colorado. Our experience with this company has been nothing but amazing. Very professional, organized and easy to work with! Person on a phone is very helpful, their SUVs are super clean and the drivers are always on time. Will definitely use them again next year!

17.01.2018