Privacy Policy
Mr. Chauffeur Mobile Application
Last updated: May 2026
This Privacy Policy describes how Mr. Chauffeur (“we”, “our”, “us”) collects, uses, and protects information when you use our mobile application and related services.
By using the application, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide transportation services, including:
- Full name
- Phone number
- Email address
- Pickup and drop-off details
- Billing and physical address (when provided during booking)
- Booking and reservation details
We do not store full credit or debit card information on our servers. Payments are processed securely via third-party providers (e.g., Stripe).
2. How We Use Information
We use the collected information to:
- Process and manage reservations
- Confirm bookings via email
- Provide chauffeur transportation services
- Communicate updates, confirmations, and support messages
- Improve service quality and customer experience
3. Payments
All payments are processed securely through third-party payment providers.
We do not store or have access to full card details.
A valid credit or debit card is required to confirm all reservations.
4. Mobile Application Usage
Our mobile application allows users to:
- View available transportation services
- Book chauffeur rides
- Manage reservations
Bookings may redirect users to a secure web-based checkout page to complete payment.
No digital goods, subscriptions, or in-app purchases are offered.
5. Location Data
- Driver location may be collected and shared in real time only during active trips
- Customer location is not tracked continuously
- Location data is used solely for operational purposes (pickup/drop-off coordination)
6. Data Sharing
We do not sell, rent, or share personal data with third parties for marketing purposes.
Information may be shared only when required to:
- Process payments (payment providers)
- Provide transportation services
- Comply with legal obligations
7. Data Security
We take reasonable technical and organizational measures to protect your data from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
8. Children’s Privacy
This service is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
9. Cancellations, Payments & Service Terms
- Cancellations must be made at least 48 hours in advance to avoid charges
- Late cancellations (within 48 hours) may be charged in full
- “No call / no show” situations are charged in full
- Additional waiting time, stops, and special services may incur extra fees
10. Refund Policy
All sales are final.
We do not provide monetary refunds.
11. Support
If you have questions about this Privacy Policy or your data, contact:
support@mrchauffeurcolorado.com
We aim to respond within 24 hours.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the app means acceptance of any updates.
13. Consent
By using this application, you agree to this Privacy Policy and the associated Terms & Conditions of service.
Testimonials
John Yu
We used a car service from Cherry Creek to Red Rocks concert and had a great experience. Driver Niko was professional, punctual, and made the whole trip smooth and comfortable. The best part was not having to deal with parking. Everything was handled smooth from pickup to drop-off upper north lot and back to hotel. Reliable, comfortable, see you next time!
Mario Chavez
Fantastic experience with Mr. Chauffeur on my trip to Vail! The ride was smooth, comfortable, and the service was incredibly professional. The driver was punctual and made the journey totally stress-free. Highly recommend them for reliable transportation.
Alex Kiselev
I used Mr. Chauffeur for a recent trip to Vail, and I couldn't be happier with the service. The vehicle was spotless and very comfortable, which made the drive through the mountains a breeze. The driver was professional, polite, and right on time. If you need a premium and dependable shuttle service to Vail, this is the company to go with
Ivan Piashko
I used a private shuttle from Denver to Red Rocks Amphitheatre and honestly, it made the whole night way easier. No stress with parking or traffic, super smooth ride, and getting back after the show was effortless.
Lindy B
My trip with Mr. Chauffeur was from Denver airport to Vail. They are very professional, arrived on time and the cars are super clean. I definitely recommend them.
Elnur Aliev
Great company, we used shuttle to red rocks a few times already. Good people running business, easy communication, fun drivers.
Abigail D
We recently visited the Beaver Creek/ Vail area, Mr. Chauffeur made our trip easy and stress free. Niko was a wonderful driver, gave great tips and fun to talk to. We were always on time and he made things simple. This is the best car service I have used and I would recommend this company to everyone I know.
John T
My family and I have used Mr Chauffeur multiple times to get to Vail and Beaver Creek from Denver airport during our ski trips to Colorado. Our experience with this company has been nothing but amazing. Very professional, organized and easy to work with! Person on a phone is very helpful, their SUVs are super clean and the drivers are always on time. Will definitely use them again next year!
Nick Richardson
I did a trip from Denver airport to Vail. The service was excellent and my driver, Max, was incredibly professional. I have been with many chauffeur companies in my time and travels throughout the US and Colorado but I can easily say this was my favourite trip I've had. Communication before and during pickup was excellent so I didn't feel lost at all after arriving. Hands down, the best car service I have had.
Jerry Ropero
This past Thanksgiving had a ride with this company from Denver airport to Breckenridge resort.The driver was on time for a pick up.The car was nice and clean. Smooth, leisure ride.The person on the phone was very polite and helpful. The price was competitive. Overall satisfied with my experience with these guys.
Vasyl Sh
We did couple local rides with Mr.Chauffeur: Denver to Red Rocks, to the concerts, and had a reliable and comfortable experience. Thank you guys for taking so good care of our family.
